Packages are generally dispatched within 2 days after receipt of payment and are delivery by Fastway Couriers. Every package is given a tracking ID, that can be easily tracked online via the Fastway website. The following delivery time frames apply:
1 day delivery: Sydney, Melbourne, Albury, Canberra, Newcastle, Wollongong, Southern Tablelands, Blue Mountains, Gosford, Erina, Wyong, Nowra, Kiama, Hunter Valley, Port Macquarie, Coffs Harbour, Northern Rivers, Gold Coast, Brisbane.
1 - 2 day delivery: Adelaide, Geelong, Bendigo, Toowoomba, Sunshine Coast, Wide Bay, Capricorn Coast, Mackay
2 - 4 day delivery: Rest of NSW
2 - 9 day delivery: Rest of VIC and QLD
7 - 12 day delivery: Perth, Tasmania, Rest of Australia
*Please note delivery to Perth, Tasmania, Rest of Australia can be delivered with Australia Post for a small extra fee and takes 4 - 5 working days.
*Packages sent to rural Australia, are sent using Australia Post.
NSW = $9.95, VIC = $9.95, QLD = $9.95, SA = $9.95, WA = $14.95, TAS = $14.95, NT = $19.95
If you would prefer to pickup your good directly from the warehouse, simply elect to 'Pickup From Warehouse' when checking out. The warehouse is open Monday to Friday 9am to 5pm to pick up orders made online, however it is advisable to call before attempting to pickup, to ensure the goods are in stock. If you'd like to browse then the warehouse is open on Thursdays and Fridays from 9am to 5pm. Please make sure to register an account before coming in to the warehouse.
The address is 5/9 Stanley St, Peakhurst, Sydney.
DO NOT SIGN WITH COURIER UNTIL YOU HAVE CHECKED ALL GOODS ARE NOT DAMAGED. If there are any damaged goods, send the package back to us and we will replace any damaged goods. If you sign, the goods become your responsibility and we will not replace any damaged or broken items.
If you instruct Candy Bar Sydney, to deliver goods without your signature, you take full responsibility for the condition of the goods. Candy Bar Sydney, will not take responsibility for the condition of your goods.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.